Terms and Conditions

Last updated: January 2025

1. Agreement to Terms

By accessing and using the services provided by Harness the Spark Ltd ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Coaching Services

Our coaching services are designed to provide guidance and support for neurodiverse professionals. These services include:

Individual coaching programmes (4, 8, and 12-week options)
Business coaching programmes (various intensities and durations)
AI prompt design sessions
Access to SparkHub platform (when available)

All coaching is provided for informational and educational purposes only and should not be considered as medical or psychological advice.

3. Payment Terms

Payment is required in advance for all services unless otherwise agreed in writing. Prices are in GBP and are subject to VAT where applicable. We accept payment via bank transfer or other agreed methods.

4. Cancellation and Refund Policy

Individual Sessions: Cancellations must be made at least 24 hours in advance to reschedule without charge. Cancellations with less than 24 hours notice will be charged in full.

Programme Packages: Once a coaching programme has commenced, refunds are not available for unused sessions. However, sessions can be rescheduled with appropriate notice.

5. Confidentiality

All information shared during coaching sessions is treated as confidential, except where disclosure is required by law or where there is a risk of harm to yourself or others.

6. Intellectual Property

All materials, methodologies, and content provided during coaching sessions remain the intellectual property of Harness the Spark unless otherwise stated. You may use these materials for personal development but may not reproduce or distribute them without written permission.

7. Client Responsibilities

You agree to:

Arrive on time for scheduled sessions
Be open and honest in your communications
Complete agreed-upon actions between sessions
Notify us promptly of any changes to your contact information

8. Limitation of Liability

Harness the Spark Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service in question.

9. SparkHub Platform

When SparkHub launches, additional terms and conditions will apply to platform usage. Beta users will receive separate terms outlining testing responsibilities and feedback requirements.

10. Data Protection

We process your personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR.

11. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services constitutes acceptance of the modified terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

For questions about these Terms and Conditions, please contact us at:

Harness the Spark Ltd
Registered in England & Wales
Company Number: 12936448
VAT Number: 360902218
Registered Office: 3rd Floor, 86 - 90 Paul Street, London, EC2A 4NE

Email: lisa@harnessthespark.com
Website: www.harnessthespark.com